This is maybe the most important article I have ever read.
I’m not kidding. And I read a lot of articles.
This is an astonishing testimonial to the power of putting aside your pride and realizing that systems COMBINED with smarts is exponentially powerful.
The takeaway: Checklists prevent problems. Checklists for things we already think we are good at.
In this case, literally thousands of lives and hundreds of millions of
dollars were saved at just a handful of hospitals using a simple
5-point checklist – for stuff everyone already "knew."
The article is just plain interesting for it’s own sake, but it also
begs the question: What simple steps might we take that would save
untold hours of time, and make dozens of clients happier, safer, and