Mike Landman

Mike Landman

Observations On Business. Maybe a Little Preening. And A Few Lessons Learned.

Crazy idea: NOT lying by default

This is a truly astonishing article. It chronicles the very limited, rogue trial by a tiny fraction of hospitals and doctors to not lie by default when they make a mistake.

Yep, they are, against most advice and some twisted conventional wisdom, going to try the option of apologizing for mistakes and doing their best to make things right.

Leave a Reply